Nortel Networks IP Phone 2001 User Manual
Page 68

Additional phone features
68
Locked from Login
Three failed attempts 
to enter the correct 
Station Control 
Password.
Wait one hour for the 
lock to clear 
automatically, or 
notify system 
administrator to clear 
lock. 
Permission Denied 
(1)
Remote telephone 
has no Station 
Control Password.
Notify system 
administrator.
Permission Denied 
(3)
Incorrect User ID 
entered.
Enter correct User ID.
Remote telephone 
has no Station 
Control Password.
Notify system 
administrator.
Permission Denied 
(4)
Incorrect User ID 
entered.
Enter correct User ID.
Attempt to log in to a 
remote IP Phone 
2002, IP Phone 2004, 
or IP Softphone 2050 
from an 
IP Phone 2001 
(some restrictions 
apply).
Go to an IP Phone 
2002, IP Phone 2004, 
or IP Softphone 2050 
and try to log in 
again, or consult your 
system administrator.
Permission Denied 
(5)
Incorrect User ID 
entered.
Enter correct User ID.
Remote telephone 
does not have VOUA 
Class of Service.
Notify system 
administrator.
Table 1: Troubleshooting Virtual Office (Part 2 of 3)
Displayed Message
Probable Cause
Action
