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Settings, Problems, Reasons – Philips 200 User Manual

Page 50: Solutions

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Settings

44

Telephone troubleshooting ...

Answerphone troubleshooting ...

PROBLEMS

The green led does not light up.

The HANDSET

icon does not flash when

the handset is placed on the BASE STATION.

No tone.

No ringer.

The

icon does not appear.

The HANDSET displays “Failed” when attemp-
ting to add another HANDSET to the BASE
STATION.

Noise interference on the line.

Noise interference on your radio or television.

REASONS

The BASE STATION is not connected properly.

- Poor contact.
- Dirty contacts.

- No power.
- The HANDSET is not sufficiently charged.
- You are too far from the BASE STATION.

The ringer is deactivated.

- No mains power.
- The HANDSET is too far from the BASE

STATION.

- The procedure used to add a HANDSET to

the BASE STATION has failed.

- Maximum number at handsets has been

reached.

- You are too far from the BASE STATION.
- The BASE STATION is too close to electric

appliances, reinforced concrete walls or metal
doorframes.

The ONIS 200 BASE STATION or mains
power pack are too close to one of the above
appliances are fixtures.

SOLUTIONS

Check mains power and connections.

- Move the HANDSET slightly.
- Clean the contacts with a cloth moistened with

alcohol.

- Check connections.
- Charge the HANDSET on the BASE STATION.
- Move closer to the BASE STATION.

See “Ringer settings” (page 10).

- Check connections.
- Move closer to the BASE STATION.

Disconnect and connect the BASE STATION
power supply. Follow the procedure used to add a
HANDSET to the BASE STATION. (page 40) or in
the HANDSET instructions (page 4).

- Move closer to the BASE STATION and check

the range.

- Move the BASE STATION to find a better

position (the higher the better).

Move as far away from the BASE STATION or
power pack as possible.

PROBLEMS

The answerphone does not record
messages.

- the red LED on the base is lit.

- the red LED on the base is unlit.

The answerphone does not work.

It is not possible to record an outgoing
message.

The ONIS 200 hangs up during remote
access.

The answerphone stops automatically.

REASONS

- The memory is full.

- The Answer Only mode is activated.

- The Answer+Record is not activated.

The answerphone is not in service or there
is no outgoing message.

The memory is full.

Three failed attempts to send a code or
duration is too long.

The memory is full.

SOLUTIONS

- Play and delete messages.

- Select the record mode (see page 32).

- Press

. The red led on the base is lit.

Press the answerphone key (page 32)
or record an outgoing message (page 33).

Play and delete messages (page 34).

Enter the correct code or enter each step
more quickly.

Play and delete messages (page 34).

PCC has designed this product to work on PSTN line and cannot guarantee the complete application
on ISDN network.

Reglages 26/04/01 13:18 Page 44