Applications, Desktop telephony assistant (dta) – Panasonic KX-TEA User Manual
Page 20

Applications
Desktop Telephony Assistant (DTA)
Using PC and the telephone together can be
more efficient and present a more professional
image to callers. This option is ideal for
companies running CRM packages. Busy PC
operators or call handlers can enjoy all the
features of the KX-TDA via a PC phone rather
than handset telephone.
PC Operator Console
●
View extension, line & parked call status
●
Incoming call queue display
●
Drag & drop transfer
●
Sort by name, extension number or status
●
Call recording to your PC
●
Graphical interface access to KX-TDA
features and speed dial list
PC Phone
●
Integrates with Microsoft Outlook
●
Call recording to your PC
●
Graphical interface access to KX-TDA
features and speed dial list
●
Telephone answering machine
22962
PC Phone (KX-TDA 15/30/100/200/600)
£199.00
22961
PC Console (KX-TDA 15/30/100/200/600) £499.00
22947
USB adaptor - white KXT7601CEW
£99.00
22948
USB adaptor - black KXT7601CEB
£99.00
Code description
SSP ex VAT
Call centres are no longer
the domain of big businesses.
Thanks to Desktop Telephony
Assistant, small enterprises
can also benefit from the wider
sophisticated features at a very
affordable price.
Offering complete integration between a PC
network and a compatible Panasonic phone
system, the DTA offers all the important
functions whenever a customer calls - or an
outgoing call is made - information about
the call pops up on screen, making the call
handling process more customer-friendly
and efficient.
Key features
●
Screen popping
●
Macros
●
Call hold, Call transfer from
list, selected by name or
number
●
Auto-dial from list, selected
by name or number
●
Auto-dial directly from Microsoft
Outlook® and other applications,
including Windows Phone Dialler
●
Call logging
●
Real-time extension and line
status display viewer
The Panasonic KX-T 7636 and
KX-T 7633 handsets have an
optional USB port providing a
first-party CTI (Computer
Telephony Integration) tool.
Phone Assistant productivity
application suite blends the
power of the Panasonic
KX-TDA Hybrid IP PBX together
with personal computers.
This provides a truly remarkable CTI software
allowing intuitive point and click operation for
personal, team and business productivity.
Offering complete integration between a PC
network and a compatible Panasonic phone
system. All applications - when used together
can significantly enhance enterprise business
productivity and help propel your business to
the next level.
Panasonic Phone
Assistant applications
come in Express (for
download), and Pro
(Licensed - full feature)
versions.
The software targets
three key aspects of
business telephony
communication needs:
●
Phone Assistant (Express/Pro) for
Personal productivity
●
Phone Assistant Status (Express/Pro)
for Managers and Team leaders
●
Phone Assistant Manager (Free Web
Interface) for IT Administrators
20
PC Phone / PC Operator Console
Phone Assistant Suite
18585
DTA for KX-TDA 15/30/100/200/600
(includes 4 user licenses)
£600.00
Extra DTA licenses
from £89.00
Call sales for further details
Note: Larger configurations are available - call sales for further details
Code Description
SSP ex VAT
31768
Phone Assistant Pro (1 user)
£63.00
31769
Phone Assistant Pro (5 users)
£439.00
31770
Phone Assistant Pro (10 users)
£799.00
31771
Phone Assistant Pro (128 users)
£2400.00
Code Description
SSP ex VAT