Polycom DOC2231A - Manual (Page 59)

Chapter 5 - Basic Operations
5-7
Monitoring On Going Conferences
You can monitor conferences and perform various operations while
conferences are running.
Monitoring involves viewing the status of On Going Conferences and the
status of their participants.
Three levels of monitoring are available with the MGC Manager:
• General Monitoring - You can monitor the general status of all the On
Going Conferences and their participants in the MGC Manager main
window.
• Conference Level Monitoring - You can view additional information
regarding the conference using the Conference - Properties option.
• Participant Level Monitoring - You can view detailed information on the
participant's status using the Participant - Properties option.
When an operator is available to attend participants, you can view the
status of participants in the Participants Queue window. For more
information about the Participants Queue, see the MGC Manager User’s
Guide, Volume I, Chapter 8.
Operations can be performed at the conference level or at the participant
level. For example, you can terminate a conference before its scheduled
ending or you can extend its duration. You can also disconnect an individual
participant while the conference is in progress, or temporarily mute
transmission to and from a site so that the other participants can hold a private
discussion. You can also connect dial-out participants during the conference
and add a new participant while the conference is in session.
General Monitoring
Monitoring a conference enables you to keep track of its participants and its
progress. When monitoring a conference, you can check whether all its
participants are correctly connected and whether errors and faults have
occurred.
The MGC Manager allows you to monitor several On Going Conferences
simultaneously. The On Going Conference information is easily available and
clearly represented.