Philips 20PF - Manual (Page 26)

20
English
Symptom Possible Causes What you should do
No display on screen
• Faulty power supply • Check whether power cord is properly connected
• TV’s Power not turned into the mains socket and to your TV. If there is still
on no power, disconnect plug. Wait for 60 seconds and
re-insert plug. Switch on TV again.
• Press the POWER key on the TV.
Poor reception
• Faulty antenna connection • Check antenna connection at rear of TV.
(snowish picture and • Weak transmission • Try manually adjusting your picture (refer to page 7).
noise
• Wrong TV system • Have you chosen the right TV system? (refer to page 7).
No picture • Faulty aerial and cable • Check whether euroconnector cables or aerial
sockets are properly connected.
• Wrong source selected. • Check whether the source is correctly selected.
Press button to enter Source list and select
the correct source.
No sound on
• Wrong TV system • Check whether the correct TV system is selected
certain channels (refer to page 7).
No sound • Zero volume level • Try increasing volume.
• Sound muted • Check that the mute ([) mode is not on. If mute
mode is on, press the key to deactivate mute
mode.
• Aim remote control directly at sensor on front of TV.
• Headphone is connected. • Disconnect headphone connection.
Sound interference
• Electrical appliances • Try switching off any electrical appliances, for
interference example, hairdryer, vacuum cleaner that are in use.
Unable to understand
• Wrong language selected • Press the Ë key to exit menu from screen. Press
the language on accidentally the H key to enter main menu. Use the ï key to
screen to operate set select the fourth item on the main menu. Use Æ key to
enter into the next menu level and the Н Ж keys to
select correct language.
TV not responding • Wrong placement of • Check batteries are placed correctly in the right
to Remote control batteries direction.
• Flat batteries • Try changing the batteries.
Occasional appearance • Characteristic of liquid • This symptom is not a problem. The liquid crystal
of red, blue, green
crystal panel panel is built with very high precision technology
and black spots on giving you the fine picture details. Occasionally, a few
screen non-active pixels may appear on the screen as a fixed
point of red, blue, green or black. Note that this
does not affect the performance of the set.
Intermittent or •
* HDCP (see glossary) • Noise is displayed if the connected digital equipment’s
flickering picture on authentication failed (DVD player or set-up box) *HDCP authentication
in HD mode
failed. Check user manual for the digital equipment
you are connecting.
• Use a standard HDMI to DVI cable.
No sound or picture but • Set on standby mode • Press the key.
front panel red light is
on
Troubleshooting Tips
Below is a list of symptoms you may encounter with your TV. Before you call for service, make these
simple checks.