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Planet Technology SOHO Internet Telephony PBX System IPX-600 User Manual

Page 38

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called Service Digit, the user can record the customized message that prompt the different digit

ranging from 0~9 for different services.

This page is divided into three parts. The first part provides two numbers for auto attendant and

auto attendant recording.

The second part is the Auto Attendant Message List that allows the user to record 4 customized

messages. The system provides default English and Chinese welcome and off-duty messages. User

can upload their own messages to replace the default messages.

The third part is the Auto Attendant Service Time List. User can add the service time range, and

select the associating message. System allows the user to add 6 service time entries.

Figure 39. Auto attendant page of IPX-600

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Auto Attendant Recording
Parameter description:

Field

Description

Auto Attendant

Number

By dialing 9997 from any extension IP Phone, you can listen

to your customized auto attendant announcement. This

number 9997 could be changed.

Auto Attendant

Recording

Number

By dialing 9990 from any extension IP Phone, user can

record the customized auto attendant announcement. The

IVR system will direct you to record every sentences needed

for the auto-attendant announcements, that include welcome

message, off-duty message in both English and native

languages. This number 9990 could be changed.

Table 19. Auto attendant setting description

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