Planet Technology SOHO Internet Telephony PBX System IPX-600 - Manual (Page 37)

37
Call / Pickup Group
In User Mgmt., each user can belong to different Call/Pickup Group. This page facilitate you to
view the users of the certain group.
Figure 37. Call / Pickup Group page of IPX-600
Call Detailed Record
The CDR (Call Detailed Record) of IPX-600 can save and display some information of all the calls,
successful or failed etc.
Figure 38. CDR page of IPX-600
Parameter description:
Field Description
Caller This is the calling party number
Callee This is the called party number
Start Time
The time when the callee answered the call, if the call is not
answered, this field will be empty.
Answer Time
The time when the callee answered the call, if the call is not
answered, this field will be empty.
End Time The time when any party hangs up the call
Total Duration The total duration of the call from Start time to end time
Bill the total duration of the call from Answer time to end time
Call Action Shows the result of the call - answered or busy
Table 18. CDR items description
Auto Attendant
IPX-600 provides the flexible Auto Attendant architectures. The system will play the different
message according to the Service Time configurations. If someone dials into IPX-600 in the business
hours, it will play the welcome message that will say that please press 0 for native language or press 9
for the operator. If the call is coming during the off-duty period, it will play the off-duty message that will
say that it’s the after business hour and please dial the extension number directly. The digit 0 or 9 is