Precor Low Impact 9.31 - Manual (Page 37)

Owner’s Manual: Advanced Programming and Troubleshooting 35
Viewing the Hour Meter
HOURS: scrolls across the display followed by the
number of hours that the unit has been in use. The
treadmill tracks the elapsed minutes, but the value that
appears is truncated to the nearest full hour.
3. When you are ready, press SELECT to move to the next
display (software version).
Viewing the Software Version and Part Numbers
UPPER SW: scrolls across the display followed by the
upper board software version and part number (for
example, 47475-205).
LOWER SW: scrolls across the display followed by the
lower board’s serial number, and then UPPER BOOT
scrolls across the display followed by the upper boot part
number.
4. Write the numbers in the space below. You will need these
numbers when you call Customer Support with display-
related questions. This information will help rule out any
software-related problems:
Upper Board P/N: ________________________
Lower Board P/N: ________________________
Upper Boot Number: ______________________
5. When you are ready, press SELECT to move to the next
display (error log).
Viewing the Error Log
If there are any errors, the first error log entry scrolls
across the display. Up to ten error codes can be retrieved.
If there are no errors in the log, you will see NO MORE
ERRORS scroll past.
6. To view the error codes in the error log, use the arrow
keys. Each error code specifies when it occurred, listing
the odometer and hour meter values. Refer to Diagram 11.
Diagram 11: Error log
7. Copy the error code information to paper so you can
provide it to Customer Support if needed. Be sure to copy
it exactly as shown.
1: ER33 AT 12,345,678 MILES 1,714 HOURS
Most recent error
Error code
The hour meter at the time
the error was detected.
Odometer reading at the
time the error occurred.