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Troubleshooting – Philips onis vox 300 User Manual

Page 9

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No dial tone.

Clean with a clean & dry cloth.

Handset not registered to base

Troubleshooting

Another call is already in

progress from another handset

or the base station.

8

Troubleshooting

Problem

The handset is out of range,

( is not displayed).

The base station is not

properly connected to the mains

or the telephone line.

The handset has not been

registered to the base station

( is not displayed).

Move closer to the base

station and try again
Register the handset to the

base station (page 4)

Check the connections

Charge batteries (page 3)

Charging contacts are dirty.
Key tones are deactivated.
The charging unit is not properly

connected to the mains.

The base is being consulted

Check the connection

Contact your dealer.

Purchase new batteries

Register handset to base (page

4)

An error beep is heard from

the handset when trying to

make a call.

Retry when the current call is

finished.

The ringer is deactivated

The procedure has failed

The handset batteries are low

The maximum number of

handset has been reached.

Charge the batteries.

Wait until it is available

Activate it (page 5).
Try again the procedure again

(page 4).
Un-register a handset (page 4)

Interference during call.

You are too far from the base.

The base station is too close to

electrical appliances, reinforced

concrete walls or metal door

frames

Get closer to the base station.

Move the base station to find a

better place (the higher the

better).

Check the connection between

charging unit and mains.

Activate them (page 5)

The batteries are low (

is

displayed).

Cause

Solution

An error beep is heard

during a call.

The handset is out of range.

Move closer to the base

There is no ringer.

The batteries remain low

although they have charged

for 12 hours.

When adding a handset to

the base station, a failure

message is displayed.

When the handset is placed

on the charging unit, no

beep is heard.

The charging unit is not properly

connected to the mains.

The batteries are defective or

too old.

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