Panasonic DMR-E500H - Manual (Page 78)

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Troubleshooting guide
Network Page
1. Damage requiring service—The unit should be serviced by qualified service personnel if:
(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in performance; or
(e) The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized
servicing personnel.
3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.
For product information or assistance with product operation:
In the U.S.A., refer to “Customer Services Directory” on page 80.
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an
authorized Servicentre closest to you.
The network function will not
run. ≥ When using a wireless router, operations may be being affected by local signal conditions
(weak radio waves or the network environment).
≥ Turn off the DVD recorder operated via the Network.
≥ Check the router setting (DHCP server and the security settings etc.). Read the router’s
operating instructions for further information.
≥ There may be limits to your usage of the router by your telecommunications carrier or
Internet service provider. Please contact the telecommunications carrier or Internet service
provider that you subscribe to.
≥ Enter the IP address correctly if operating by computer.
≥ Make sure the LAN cable is properly connected.
≥ Make sure the client units are registered.
≥ The server cannot transmit data to more than one place at the same time (e.g. more than
one client, a client and a computer and so on).
≥ Please check the connection.
Select the “Network” tab in the SETUP menu. Press and hold [ENTER] for more than 5
seconds. Operation is possible when the display changes from “Now updating the settings”
to “Now connected to the network”.
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∫ To initialize this unit’s network password
While the disc tray is open, press [DVD] then press and hold [ D ] and [TIME SLIP] on the main unit at the same time for 5 or more
seconds (“INIT” will appear on the unit’s display). The password setting will be erased. If “Network Function” is set to “Disable” the password
cannot be erased (
➡ page 64).
Product Service
Product information
7394en.book Page 78 Wednesday, March 30, 2005 9:45 AM