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Warranty policy – Pentax Optio 330 User Manual

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Appendix

WARRANTY POLICY

All Pentax cameras purchased through authorized bona fide photographic
distribution channels are guaranteed against defects of material or workman-
ship for a period of twelve months from date of purchase. Service will be ren-
dered, and defective parts will be replaced without cost to you within that
period, provided the equipment does not show evidence of impact, sand or
liquid damage, mishandling, tampering, battery or chemical corrosion, opera-
tion contrary to operating instructions, or modification by an unauthorized
repair shop. The manufacturer or its authorized representatives shall not be
liable for any repair or alterations except those made with its written consent
and shall not be liable for damages from delay or loss of use or from other
indirect or consequential damages of any kind, whether caused by defective
material or workmanship or otherwise; and it is expressly agreed that the lia-
bility of the manufacturer or its representatives under all guarantees or war-
ranties, whether expressed or implied, is strictly limited to the replacement of
parts as hereinbefore provided. No refunds will be made on repairs by non-
authorized Pentax service facilities.

Procedure During 12-month Warranty Period
Any Pentax which proves defective during the 12-month warranty period
should be returned to the dealer from whom you purchased the equipment or
to the manufacturer. If there is no representatives of the manufacturer in your
country, send the equipment to the manufacturer, with postage prepaid. In
this case, it will take a considerable length of time before the equipment can
be returned to you owing to the complicated customs procedures required. If
the equipment is covered by warranty, repairs will be made and parts
replaced free of charge, and the equipment will be returned to you upon com-
pletion of servicing. If the equipment is not covered by warranty, regular
charges of the manufacturer or of its representatives will apply. Shipping
charges are to be borne by the owner. If your Pentax was purchased outside
of the country where you wish to have it serviced during the warranty period,
regular handling and servicing fees may be charged by the manufacturer’s
representatives in that country. Notwithstanding this, your Pentax returned to
the manufacturer will be serviced free of charge according to this procedure
and warranty policy. In any case, however, shipping charges and customs
clearance fees to be borne by the sender. To prove the date of your purchase
when required, please keep the receipt or bills covering the purchase of your
equipment for at least a year. Before sending your equipment for servicing,
please make sure that you are sending it to the manufacturer’s authorized
representatives or their approved repair shops, unless you are sending it
directly to the manufacturer. Always obtain a quotation for the service charge,
and only after you accept the quoted service charge, instruct the service sta-
tion to proceed with the servicing.

The local warranty policies available from Pentax distributors in some coun-
tries can supersede this warranty policy. Therefore, we recommend that you
review the warranty card supplied with your product at the time of purchase,
or contact the PENTAX distributor in your country for more information and to
receive a copy of the warranty policy.