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0 fault finding – Baxi Potterton BBU 15 HE User Manual

Page 34

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34

© Baxi Heating UK Ltd 2009

12.0 Fault Finding

NOTE: When instructed to
operate the reset button, press
and hold for 5 seconds to reset
the boiler.

12.1

Initial Fault Finding Checks

1. Check that gas, water and electrical supplies are available

at the boiler.

2. Electrical supply = 230V ~ 50 Hz. Check the CH & DHW

system. The preferred minimum gas pressure is 20 mbar.

3. Carry out electrical system checks, i.e. Earth Continuity,

Resistance to Earth, Short Circuit and Polarity with a suitable

meter.

NOTE: These checks must be repeated after any

servicing or fault finding.

4. Ensure all external controls are calling for heat and check

all external and internal fuses. Before any servicing or

replacement of parts, ensure the gas and electrical supplies

are isolated.

12.2

Error Codes

1. If a fault occurs on the boiler an error code may be shown

on the boiler display and the Boiler Control.

2. The codes are either two or three digit, preceded by the

letter 'E'. For example, code E133 will be displayed by 'E1'

alternating with '33'. E20 is shown as 'E' then '20'

E20 & E28 indicate faulty or incorrect components.

E110 shows overheat of the primary water or excess
condensate in the sump.

E125 is displayed if within 2 hours of the burner lighting the
boiler temperature twice exceeds the selected temperature
by 25°.
In these instances poor primary circulation or no water in the
system is indicated.

E133 indicates that the gas supply has been interrupted,
ignition has failed or the flame has not been detected.

E155 indicates a Boiler Control reset when Service & Boiler
Control reset counters are out of step. Boiler Control default
not restored correctly.

E158 indicates a condensate discharge system fault.

3. By pressing the 'Reset' button on the Boiler Control for a
minimum of 5 seconds when E110 & E133 are displayed it is
possible to relight the boiler.

4. If this does not have any effect, or the codes are displayed

regularly further investigation is required. It is possible to

reset the boiler up to 4 times in any 5 hour period. Further

resets via the Boiler Control are then blocked for 5 hours

unless a Service Reset is performed.

Central Heating NTC Fault

Incorrect PCB Fitted

Hot Water NTC Fault

Safety Thermostat or Condensate Safety Float Switch Operated

Circulation Fault (Primary Circuit)

Interruption Of Power Supply while in fault mode

Interruption Of Gas Supply or Flame Failure

Lock Out of Boiler Control

Condensate Discharge System Fault

Fan or Fan Wiring Fault

E20

E28

E50

E110

E125

E131

E133

E155

E158

E160

Table Of Error Codes

To perform a Service Reset it is necessary to have access to the boiler.

By pressing the Reset rocker switch on the right of the boiler case for a

minimum of 5 seconds when error codes are displayed it is possible to

reset the boiler once the fault has been rectified.

Service Reset

Following a Service Reset it is necessary to restore the Boiler Control to

default condition:-

Disconnect the main power supply

On reinstating the power supply the Boiler Control display will count

down from 7.

Before the count reaches 3 press both the ‘On/Off’ and ‘Reset’ buttons

simultaneously and hold until the count reaches 0.

The Boiler Control display will show ‘SEt’ to confirm default restoration.

Restoring Boiler Control Default