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Redirect calls, Muting the microphone, Adjusting the volume – Polycom 1725-32504-001 User Manual

Page 22: Putting calls on hold

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User Guide for the Polycom CX300 Desktop Phone

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Redirect Calls

When you receive an incoming call on the Polycom CX300 phone, you can

redirect the call by clicking the Redirect soft key in the Microsoft Lync 2010

client window. You can choose to:
Redirect the call to an instant message. A call rejection message is sent to

the calling party.

Redirect the call to voice mail.
Redirect the call to another phone.

Muting the Microphone

During a call, press the Microphone Mute key. The LED on the key

indicates

that the other contact cannot hear you.
Microphone mute applies to calls using the handset, headset, and

speakerphone. You can still hear all other parties while mute is enabled.
To turn off microphone mute, press the Microphone Mute key again.

Adjusting the Volume

During a call, if you are using the speakerphone, pressing the Volume key

adjusts the speaker volume.
During a call, if you are using the handset, pressing the Volume key adjusts

the handset volume.
During a call, if you are using the headset, pressing the Volume key adjusts

the headset volume.
If you press the Volume key when not in call, the ringer volume is adjusted.

Putting Calls on Hold

During a call, you may place a call on hold. If there is an incoming call while

you are in another call, pressing the Hold key puts the first call on hold and

answers the second call. If you are on a call and there is another call already on

hold, pressing the Hold key puts the active call on hold and transfers you to

the other call that is previously on hold. If there are several calls on hold, you

can cycle through the calls by pressing the Hold key.
To put all calls on hold at the same time, you must use the Microsoft Lync 2010

client running on your computer.