Operating problems – Palm Zire 21 User Manual
Page 185
Operating problems
175
Operating problems
Problem
Solution
I don’t see anything on my
handheld’s screen.
■
Press an application button to ensure your handheld is
turned on.
■
Tap the Contrast icon
in the upper-right corner of the
Graffiti
®
writing area. If the Contrast dialog box appears,
adjust the contrast by holding down the up scroll button
for a few seconds. If this doesn’t work, hold the down
scroll button for a few seconds.
■
If your handheld was exposed to cold, make sure it is at
room temperature.
■
Make sure the batteries are charged. Check the electric
outlet you used to charge your handheld to make sure it
is working.
■
Perform a soft reset. If your handheld still doesn’t turn on,
perform a hard reset. See
for information on how to perform both a
soft and hard reset.
IMPORTANT
With a hard reset, all records and entries stored
in your handheld are erased. Never perform a hard reset
unless a soft reset does not solve your problem. You can
restore any data previously synchronized with your computer
during the next HotSync
®
operation. See
for instructions on restoring your data.
I get a warning message telling me
my handheld memory is full.
■
Purge records from Date Book and To Do List. This
deletes To Do List items and past Date Book events from
the memory of your handheld. See
. You may need to perform a HotSync operation
to recover the memory.
■
Delete unused memos and records. If necessary, you can
save these records. See
.
■
If you have installed additional applications on your
handheld, remove them to recover memory.
See
My handheld keeps turning itself
off.
Your handheld is designed to turn itself off after a period of
inactivity. This period can be set at one, two, or three
minutes. Check the Auto-off setting. See
.