Philips DSX 5150 - Manual (Page 43)

Digital Satellite Receiver
90 Days Free Exchange / 91 Days-One Year Nominal Fee Exchange
This product must be carried in for repair.
LIMITED WARRANTY
EL6471E001 / 6-00
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
Philips Service Solutions Group, P.O. Box 2976, Longview,Texas 75606, (903) 242-4800
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A
sales receipt or other document showing that you purchased
the product is considered proof of purchase.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For 90
days from the date of purchase, the Digital Satellite Receiver will
be replaced with a new, repaired, renewed, or comparable prod-
uct (whichever is deemed necessary) if it becomes defective or
inoperative.This exchange is done at no charge to you.
From 91 days to one year from the date of purchase, you must pay
a nominal fee for a new or renewed product.This exchange
offer ends one year after the date of purchase.
All products, including replacement products, are covered only
for the original warranty period.When the warranty on the
original product expires, the warranty on the replacement prod-
uct also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
• labor charges for installation or setup of the product.
• installation, performance of, or repair of audio/video cabling,
telephone line, or accessory attachments used in accessory
ports outside of the product.
• product replacement because of misuse, accident, lightning
damage, unauthorized repair, or other cause not within the
control of Philips.
• incidental or consequential damages resulting from the prod-
uct. (Some states do not allow the exclusion of incidental or
consequential damages, so the above exclusion may not apply
to you.)
• reception transmission problems caused by signal conditions,
telephone line, or cable or antenna systems outside the unit.
• a product that requires modification or adaptation to enable
it to operate in any country other than the country for
which it was designed, manufactured, approved and/or
authorized, or repair of products damaged by these
modifications.
• a product used for commercial or institutional purposes.
• DIRECTV Service is separate and distinct from this product
(hardware) warranty.
WHERE IS EXCHANGE AVAILABLE?
You may exchange the product in all countries where the prod-
uct is officially distributed by Philips Consumer Electronics. In
countries where Philips Consumer Electronics does not distrib-
ute the product, the local Philips service organization will
attempt to provide a replacement product (although there may
be a delay if the appropriate product is not readily available).
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing
proof of purchase. Attach it to this owner’s manual and keep
both nearby. Also keep the original box and packing material in
case you need to return your product.
BEFORE REQUESTING EXCHANGE...
Please check your owner’s manual before requesting exchange.
Adjustments of the controls discussed there may save you a call.
TO EXCHANGE YOUR PRODUCT...
An exchange will be managed by Philips. If you believe you need
to exchange your Digital Satellite Receiver, contact Philips
Service Solutions Group at 1-800-464-1131. A representative
will go through a diagnostic checklist with you. If it is deter-
mined that the product needs to be exchanged, you will receive
a return authorization number.The representative will give you
complete shipping details.
TO GET OUT-OF-WARRANTY EXCHANGE...
To exchange your product after the warranty expires, contact
Philips Service Solutions Group at 1-800-464-1131 to determine
the cost of out-of-warranty exchange for your product.
REMEMBER...
Record below the model and serial numbers found on the
product. Also, fill out and mail your warranty registration card
promptly. It will be easier for us to notify you if necessary. (The
return of the warranty registration card is not a condition
for warranty coverage.)
Model Number
___________________________________
Serial Number ___________________________________
All implied warranties, including implied warranties of merchantability
and fitness for a particular purpose, are limited in duration to the
duration of this express warranty. Some states do not allow limita-
tions on how long an implied warranty lasts, so the above limitation
may not apply to you.
3111 176 50351 Printed in Mexico