Palm m100 - Manual (Page 186)

Appendix B Page 180
I cannot launch
the HotSync
Manager. ■ Make sure you are not running another
program, such as America Online,
CompuServe, WinFax, or AppleTalk
networking that uses the serial port you
selected in the Setup dialog box.
■ Backup the Palm Desktop software,
uninstall it, then reinstall it.
I tried to do a local
HotSync
operation, but it
did not complete
successfully. ■ Make sure your handheld is seated onto the
HotSync cable correctly.
■ Check the connection between the HotSync
cable and the serial port or USB port on
your computer.
■ Make sure the gold-plated connectors on
the HotSync cable and your handheld are
clean. Use a pencil eraser to clean them.
■ Read the HotSync Log for the user account
for which you are performing a HotSync
operation.
■ Tap the HotSync icon in the Applications
Launcher, tap Local above the HotSync
icon, and then select Direct Serial from the
pick list below the icon.
■ Make sure the user name you selected in
Palm Desktop software matches the user
name assigned to your handheld.
■ Make sure the date on your computer
matches the date on your handheld.
■ Check the conduit settings in Palm Desktop
software. See “Customizing HotSync
application settings” in Chapter 5 for
details.