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Maintaining the printer, Troubleshooting – Lexmark 840 Series User Manual

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Maintaining the printer................................................................................................23

Changing the print cartridges............................................................................................................23

Removing a used print cartridge................................................................................................................. 23

Installing print cartridges............................................................................................................................. 24

Achieving better print quality.............................................................................................................25

Improving print quality ................................................................................................................................ 25

Aligning the print cartridges ........................................................................................................................ 25

Cleaning the print cartridge nozzles ........................................................................................................... 25

Wiping the print cartridge nozzles and contacts ......................................................................................... 26

Preserving the print cartridges...........................................................................................................27

Ordering supplies..............................................................................................................................27

Recycling Lexmark products.............................................................................................................28

Troubleshooting...........................................................................................................29

Setup troubleshooting........................................................................................................................29

Power light is not lit..................................................................................................................................... 29

Software does not install ............................................................................................................................ 29

Page does not print .................................................................................................................................... 30

Print troubleshooting..........................................................................................................................32

Improving print quality ................................................................................................................................ 32

Poor text and graphic quality ...................................................................................................................... 32

Poor quality at the edges of the page......................................................................................................... 33

Print speed is slow...................................................................................................................................... 34

Printer does not print or respond ................................................................................................................ 35

Jams and misfeeds troubleshooting..................................................................................................35

Paper jam in the printer .............................................................................................................................. 35

Paper jam in the paper support .................................................................................................................. 35

Paper or specialty media misfeeds............................................................................................................. 35

Printer does not feed paper, envelopes, or specialty media....................................................................... 36

Banner paper jams ..................................................................................................................................... 36

Blinking power light troubleshooting..................................................................................................37

Power light blinks slowly............................................................................................................................. 37

Power light blinks rapidly ............................................................................................................................ 37

Error messages troubleshooting........................................................................................................37

Cartridge Alert

................................................................................................................................... 37

Black cartridge replacement required

...................................................................................... 37

Color cartridge replacement required

...................................................................................... 37

Black and Color cartridge replacement required

................................................................ 38

Paper Jam

................................................................................................................................................ 38

Out of Paper

.......................................................................................................................................... 38

Removing and reinstalling the software............................................................................................38

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