Lexmark 840 Series User Manual
Page 31

Solution 4
1
Remove the print cartridges.
2
Make sure the sticker and tape have been completely removed from the back and bottom of the cartridges.
3
Reinsert the print cartridges.
Solution 5
Make sure the printer is set as the default printer and is not on hold or paused.
1
Click:
•
In Windows XP Pro: Start
Settings
Printers and Faxes.
•
In Windows XP Home: Start
Control Panel
Printers and Faxes.
•
In Windows 2000: Start
Settings
Printers.
•
In Windows 98/Me: Start
Settings
Printers.
2
Double-click the name of your printer.
3
Click Printer.
•
Make sure no check mark appears next to Pause Printing.
•
Make sure a check mark does appear next to Set As Default.
Solution 6
1
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
software” on page 38.
2
If the software still does not install correctly, visit our Web site at
software.
a
In all countries or regions except the United States, select your country or region.
b
Click the links for drivers or downloads.
c
Select your printer family.
d
Select your printer model.
e
Select your operating system.
f
Select the file you want to download, and then follow the directions on the computer screen.
Troubleshooting
31