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Lexmark 350 Series User Manual

Page 45

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Solution 1

1

Close all open software applications.

2

Disable any anti-virus programs.

3

Remove the printer software CD from the CD-ROM drive.

4

Restart the computer.

5

When the desktop appears, reinsert the printer software CD. The CD icon is created on the desktop.

6

Follow the instructions on the computer screen to install the software.

Solution 2

1

Remove the printer software CD.

2

Restart the computer.

3

When the desktop appears, cancel all Found New Hardware windows.

4

Reinsert the printer software CD.

5

Follow the instructions on the computer screen.

Solution 3

1

Check the USB cable for any obvious damage.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Solution 4

1

Disconnect the USB cable from any other device, such as a USB hub or switch box.

2

Directly connect the cable to the printer and the computer.

Cannot print from a digital camera using PictBridge

Solution 1

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera
documentation.

Solution 2

1

Disconnect the camera.

2

Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to determine
whether it is PictBridge-enabled.

Solution 3

Use only the USB cable that came with the camera.

Troubleshooting

45