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Troubleshooting – Lochinvar CREST 3 User Manual

Page 42

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3

Troubleshooting

42

Service Manual

Table 3G (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Boiler Interface

FAULT

DESCRIPTION

CORRECTIVE ACTION

Flame Out of

Sequence 1

(will require a manual

reset once the condition

has been corrected.

Press the RESET button

on the SMART TOUCH

display to reset.)

The flame detector 1 circuit is seeing a flame
signal while no flame is present.

• Check supply voltage for proper polarity.

• Check external wiring for voltage feedback.

• Check the internal wiring for bad connections.

Flame Out of

Sequence 2

(will require a manual

reset once the condition

has been corrected.

Press the RESET button

on the SMART TOUCH

display to reset.)

The flame detector 2 circuit is seeing a flame
signal from burner 1.

• Check combustion of burner 1 and adjust valve 1 if
necessary.

• Check supply voltage for proper polarity.

• Check external wiring for voltage feedback.

• Check the flame rod and make sure it is clean.

• Check internal wiring for bad connections.

• Remove and inspect the burner.

Flame Failure

Running 1

(will require a manual

reset once the condition

has been corrected.

Press the RESET button

on the SMART TOUCH

display to reset.)

The unit was running and lost the flame
signal.

• Inspect flame rod 1 and associated wiring for damage
and connection. Reference page 34 of this manual for
removal and cleaning procedures. Replace if necessary.

• Check for proper electrical grounding of unit.

• Check incoming supply gas pressure. Natural and
L.P. gas pressures should be between 4 - 14 inches w.c.
(1.0 - 3.5 kPa). Refer to Section 6 - Gas Connections of
the Crest Installation and Operation Manual for detailed
information concerning the gas supply.

• Verify that the plastic hose from the gas valve to the air
inlet is connected and is not damaged.

• Verify that the vent/air intake pipes are installed correctly
and there are no obstructions.

• Inspect flame sensor and associated wiring. Reference
page 34 of this manual for removal and cleaning
procedures. Replace if necessary.

• Check combustion.

• Inspect the burner. Reference page 34 of this manual for
removal and cleaning procedures. Replace if necessary.

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