Lantronix UBox UBX4100 - Manual (Page 57)

Troubleshooting
Technical Support
If you are experiencing an error that is not described in this chapter, or if you are
unable to fix the error, contact us as follows:
Technical Support US
Check our online knowledge base or send a question to Technical Support at
http://www.lantronix.com/support .
Technical Support Europe, Middle East, Africa
Phone: +49 (0) 89 31787 817
Email:
mailto:[email protected] or mailto:[email protected]
Firmware downloads, FAQs, and the most up-to-date documentation are available at:
http://www.lantronix.com/support
When you report a problem, please provide the following information:
‹ Your name, and your company name, address, and phone number
‹ Lantronix model number
‹ Software version
‹ Description of the problem
‹ Status of the unit when the problem occurred (please try to include
information on user and network activity at the time of the problem)
UBox User Guide 57