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Troubleshooting guide – Kenwood KDC-7024 User Manual

Page 48

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The Touch Sensor Tone doesn’t sound.

34

✔ The preout jack is being used.

☞ The Touch Sensor Tone can’t be output from the preout jack.

?

Even though Synchronize Clock is ON, the clock can’t be adjusted.

35

✔ The received RDS station isn’t sending time data.

☞ Receive another RDS station.

?

The Dimmer function doesn’t work.

38-1

✔ The Dimmer wire isn’t connected correctly.

☞ Check the Dimmer wire connection.

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The panel is not hidden even when the power is turned off.

38-3

✔ The protection function for preventing fingers or other things from

getting caught in between the panel and this unit has been activated.

☞ Turn off the power again.

?

Sound is interrupted when Dual Zone System is set to ON.

38-4

✔ When Dual Zone System is set to ON while the Menu system’s

(Alternative Frequency)>(page 40) is set to ON, the sound quality may
be adversely affected if the internal source is set to the tuner.

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Tuner source

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Radio reception is poor.

39

✔ The car antenna is not extended.

☞ Pull the antenna out all the way.

✔ The antenna control wire is not connected.

40

☞ Connect the wire correctly, referring to the section on

.

?

It isn't the set Traffic information sound volume.

43

✔ The set sound volume is less than the tuner sound volume.

☞ If the tuner sound volume is louder than the set sound volume,the

tuner sound volume is used.

Disc source

?

"AUX1" is displayed without achieving External disc control mode.

50

✔ Unsupported disc changer is connected.

51

☞ Use the disc changer mentioned in the IMPORTANT

INFORMATION of the section on (page 3).

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The specified disc does not play, but another one plays instead.

52

✔ The specified CD is quite dirty.

☞ Clean the CD.

✔ The disc is loaded in a different slot from that specified.

54

☞ Eject the disc magazine and check the number for the specified

disc.

✔ The disc is severely scratched.

55

☞ Try another disc instead.

?

A CD ejects as soon as it is loaded.

62

✔ The CD is quite dirty.

63

☞ Clean the CD, referring to the CD cleaning of the section on

(page 9).

?

Can’t remove disc.

64

✔ The cause is that more than 10 minutes has elapsed since the vehicle

ACC switch was turned OFF.

☞ The disc can only be removed within 10 minutes of the ACC

switch being turned OFF. If more than 10 minutes has elapsed,
turn the ACC switch ON again and press the Eject button.

?

The disc won’t insert.

65

✔ There’s already another disc inserted.

☞ Press the [0] button and remove the disc.

?

Direct Search can’t be done.

66-1

✔ Another function is ON.

☞ Turn Random Play or other functions OFF.

?

Track Search can't be done.

66-2

✔ For the discs/folders first or last song.

☞ For each disc/folder, Track Search can't be done in the backward

direction for the first song or in the forward direction for the last
song.

Troubleshooting Guide

KDC-M7024_U.S_r2 03.1.15 10:12 AM Page 48