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Troubleshooting guide – Kenwood KDC-7024 User Manual

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What might seem to be a malfunction in your unit may
just be the result of slight misoperation or miswiring.
Before calling service, first check the following table
for possible problems.

General

?

The power does not turn ON.

01

✔ The fuse has blown.

☞ After checking for short circuits in the wires, replace the fuse with

one with the same rating.

?

There’s a source you can’t switch.

07

✔ There’s no media inserted.

☞ Set the media you want to listen to. If there’s no media in this

unit, you can't switch to each source.

✔ The Disc changer isn’t connected.

08

☞ Connect the Disc changer. If the Disc changer isn’t connected to

it's input terminal, You can't switch to an external disc source.

?

The memory is erased when the ignition is turned OFF.

10

✔ The ignition and battery wire are incorrectly connected.

11

☞ Connect the wire correctly, referring to the section on

.

?

There’s no loudness effect.

12

✔ You’re using Non-fading preout.

☞ Loudness has no effect in Non-fading preout.

?

The Non-fading output can’t be turned ON or OFF.

14

✔ The (page 38) is set is set on Rear preout.

☞ Change it to Non-fading preout.

?

The TEL mute function does not work.

15

✔ The TEL mute wire is not connected properly.

☞ Connect the wire correctly, referring to the section on

.

?

The TEL mute function turns ON even though the TEL mute wire is
not connected.

16

✔ The TEL mute wire is touching a metal part of the car.

☞ Pull the TEL mute wire away from the metal part of the car.

Troubleshooting Guide

?

Even if Loudness is turned ON, high-pitched tone isn't compensated
for.

17

✔ Tuner source is selected.

☞ High-pitched tone isn't compensated for when in Tuner source.

?

The Bass center frequency, Bass quality factor, Bass extend, Middle
center frequency, Middle quality factor, and Treble center frequency
can’t be adjusted.

19

✔ The (page 38) is set OFF.

☞ Set it ON.

?

No sound can be heard, or the volume is low.

✔ The fader or balance settings are set all the way to one side.

21

☞ Center the fader and balance settings.

✔ The input/output wires or wiring harness are connected incorrectly.

22

☞ Reconnect the input/output wires or the wiring harness correctly.

See the section on .

✔ The values of Volume offset are low.

24

☞ Turn up the Volume offset, referring to the section on

control> (page12).

✔ The (page 38) is ON.

100

☞ Turn it OFF.

?

The sound quality is poor or distorted.

25

✔ One of the speaker wires is being pinched by a screw in the car.

☞ Check the speaker wiring.

✔ The speakers are not wired correctly.

27

☞ Reconnect the speaker wires so that each output terminal is

connected to a different speaker.

?

Non-fading output, Non-fading Low Pass Filter and Non-fading
setting can’t be done.

28

✔ The (page 38) is set on Rear preout.

☞ Set it on Non-fading preout.

✔ The (page 16) is OFF.

29

☞ Turn it ON.

✔ The (page 18) is ON.

30

☞ Turn it OFF.

?

There’s no Front High Pass Filter and Rear High Pass Filter effect.

31

✔ The Non-fading preout is being used.

☞ There’s no effect in Non-fading preout.

KDC-M7024_U.S_r2 03.1.15 10:12 AM Page 47