T roubleshooting, Roubleshooting – KITCHENAID 3828W5A0969 User Manual
Page 69
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PROBLEM
Nothing will
operate
The micro-
wave oven
will not run
Microwave
cooking times
seem too long
POSSIBLE CAUSE
The unit is not wired into a live
circuit with the proper voltage.
A household fuse has blown or
a circuit breaker has tripped.
The electric company has expe-
rienced a power failure.
You are using the oven as
a timer.
If you are using the Temperature
Probe, probe is not plugged
tightly into its socket.
The door is not firmly closed
and latched.
You did not touch START.
You did not follow directions
exactly.
An operation that was
programmed earlier is still run-
ning.
The electric supply to your
home or wall outlets is low
or lower than normal.
SOLUTION
Contact a qualified KitchenAid ser-
vice technician to wire unit into a live
circuit with the proper voltage. (See
Installation Instructions.)
Replace household fuse or reset cir-
cuit breaker.
Check electric company for a power
failure.
Touch TIMER CANCEL to cancel the
Minute Timer.
Plug Temperature Probe tightly into
its socket.
Firmly close and latch door.
Touch START.
Check instructions for the function
you are operating.
Touch CANCEL/OFF to cancel previ-
ous programming.
Your electric company can tell you if
the line voltage is low. Your electri-
cian or service technician can tell
you if the outlet voltage is low. See
page 5.
continued on next page
T
roubleshooting
This section is designed to help you save the cost of a service call. It outlines possible
problems, their causes, and actions you can take to solve each problem. If you still need
assistance or service, call our Consumer Assistance Centre, see page 71, for help or calling
for service. Please provide a detailed description of the problem, your appliance's complete
model and serial numbers, and the purchase or installation date. (See the “A Note to You”
section.) This information will help us respond properly to your request.
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