Getting help on the web – Kodak ESP C110 User Manual

Page 60

Troubleshooting

www.kodak.com/go/aiosupport

Getting help on the Web

For more troubleshooting information:

Paper jam

• Open the access door.

• Gently pull paper out from the front, reaching through the opening above the paper

output tray.

• If you cannot access the paper from the front, gently pull the jammed paper up

from the paper input tray.

• Make sure the paper in the input tray is free of tears or creases.

• Make sure you do not overload the paper input tray.

For more information, go to

, then type

Paper jam

in the search field.

Error codes/messages

Go to

then type your error code or message.

Problem

Possible Solutions

Search our knowledge base of Questions and
Answers.

Download the latest firmware and software for
optimal printer performance.

Get help with problems you cannot resolve.

Contact Kodak at

and have the

following information available:

– KODAK Service Number (located inside the printer when

you open the printer access door)

– Printer model number (located on the control panel)

– Computer model, operating system, and version of Home

Center Software