Sony 4-125-572-12 (1) User Manual
Page 41
41
Troubleshooting
Oth
e
rs
Video Streaming
The computer name cannot
be entered.
• The IP address can be entered only with a USB mouse and USB
keyboard (alphabetic layout 101/102 keys) connected to the
projector.
c Connect a USB mouse and USB keyboard (alphabetic layout
101/102 keys) to the projector.
The program is shut down
in progress.
• The network connection between the computer and a projector is
servered.
c Check the network connection. If disconnected, try to connect to
a network again.
Moving images such as
animation effects created
by PowerPoint and
moving-image files are not
displayed properly.
c The Remote Desktop feature is not suitable for reproduction of
moving images, as the update interval of the image reproduction
on the projector is longer than that on the computer.
The mouse pointer
displayed on the projector
is different from that of the
computer.
c The shape of the mouse pointer projected is unique to the
projector.
Wallpaper of the projected
image is displayed in a
single color.
c It is a feature of Remote Desktop.
Audio is not output.
c Audio from a computer is not reproduced on the projector with
the Remote Desktop feature.
Symptom
Cause and Remedy
No picture is displayed.
• The computer and projector are not connected over a network.
c Connect the projector and a computer via a network (page 11).
• The Video streaming on the computer does not start, or it ends.
c Start video streaming with the Windows Media Encoder,
referring to the on-line help, Windows website, etc.
• You have entered an incorrect URL.
c Enter the correct URL (page 28).
c It may not be playable, depending on the a network environment.
The displayed image is
deteriorated and noisy.
• The network bandwidth is narrow.
c Consult your network administrator.
• The configuration settings of the computer are not correct.
c Configure the Windows Media Encoder, referring to the on-line
help, Windows website, etc.
• The computer’s performance is low.
c Check that the computer supports Windows Media Encoder.
The program is shut down
in progress.
• The network connection between the computer and a projector is
servered.
c Check the network connection. If disconnected, try to connect to
a network again.
The image is not projected
in full-screen display.
c The image is displayed in the original resolution of the input
video source when Video Streaming is used.
Symptom
Cause and Remedy