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Sony 4-125-572-12 (1) User Manual

Page 40

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Troubleshooting

Network File Viewer features

Remote Desktop

Any wallpaper of projected
is displayed in a single
color.

c It is a restriction on the Windows Vista® Network Projector

feature.

The display colors of the
projected image are
changed.

c It is a restriction on the Windows Vista® Network Projector

feature.

Symptom

Cause and Remedy

A folder name cannot be
entered.

c Only one-byte characters can be input for the folder name (share

name). If other characters are used, change them to the proper
ones.

A file list does not open.

• The computer is not turned on.

c Turn on the computer.

• The computer and projector are not connected over a network.

c Connect the projector and a computer via a network (page 11).

• Network sharing is not set for the folder you are accessing.

c Set network sharing.

• The operating system of your computer does not support network

sharing function.
c Check the operating systems that support network sharing

function (page 25).

• You have entered an incorrect folder name.

c Check the folder name and enter it correctly.

• You have entered an incorrect password.

c Enter a correct password.

• You are trying to access the network shared folder using the

Windows domain function.
c The feature does not support the Windows domain function.

Symptom

Cause and Remedy

The desktop display of the
computer is not projected
by the projector.

• The computer is not turned on.

c Turn on the computer.

• The computer and projector are not connected over a network.

c Connect the projector and a computer via a network (page 11).

• Remote access to the desired computer is not permitted.

c Have remote access permitted.

• The operating system of the computer does not support Remote

Desktop.
c Check the operating systems that support the feature (page 7).

• The computer name is not correct.

c Enter the correct computer name.

• The computer is unable to log in.

c Enter the correct user name and password.

Symptom

Cause and Remedy