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Samsung P55 User Manual

Page 147

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16

 Click

Start > Control Panel > Performance

and Maintenance > Administrative Tools >

Computer Management and click Services

and Applications > Services. In the right pane,

double-click

Wireless Zero Configuration and

check if the Startup Type is Automatic and the
Status is Started.

Q

I cannot connect to an AP. (The wireless

connection is disconnected frequently.)

Check the Network Key.

A Right-click the Wireless Network Connections

icon from the

Taskbar and click View available

wireless networks. If wireless networks are

found, it indicates that the device is operating
properly but the network settings may have
a problem. Please check the

Network Key

(Encryption Key) and the

AP settings.

Check if there is a device nearby using the same

frequency band.

A1 If there is a device nearby using the same

frequency band such as another wireless LAN
device, wireless video transceiver, microwave
oven, plasma bulb, etc., channel interference
may occur. If you experience interference from
another device, it is recommended changing the
AP channel.

A2 When operating in EEE802.11g mode, if there is

a IEEE802.11b device operating nearby, you may
experience low data rates or even disconnection
as it operates in Hybrid mode.

Check the authentication type.

A A connection may be disconnected after a

period of time if the “Use IEEE 802.1x network
authentication” option is selected when IEEE
802.1x authentication is not being used.

View the properties of the corresponding AP in the

Wireless Network Properties. In the Authentication

tab, unselect the “Use IEEE 802.1x authentication in

this network” option.
For detailed information on the authentication server,

ask your network administrator.