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I cannot back up some data using the hotsync, Operation – Sony PEG-TH55 User Manual

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73

Sony Personal Entertainment Organizer PEG-TH55 3-089-698-11 (1)

Tr

ouble

s

hooting

B Is the application set not to synchronize files?

Click

(HotSync) in the task tray (Notification area) at the bottom right of your

computer window and select [Custom...] from the menu. Check that the application is
set to synchronize files.

B Is third party backup or synchronization software installed on your computer or CLIÉ

handheld?
In such a case, you may not synchronize some data/files using CLIE Organizer for
PC
(or Palm™ Desktop for CLIÉ).

B You can synchronize Date Book, Address Book, To Do List, and Memo Pad of

your CLIÉ handheld with Microsoft

®

Outlook or Lotus Organizer after installing

Intellisync Lite on your computer.
However, if Date Book data is assigned to synchronize with Microsoft

®

Outlook or

Loutus Organizer in Intellisync Lite, Date Book data cannot be synchronized with
CLIE Organizer for PC and Palm™ Desktop for CLIÉ.
Do not assign Date Book data to synchronize with Microsoft

®

Outlook or Loutus

Organizer in Intellisync Lite.

b

For details, refer to "Intellisync Lite" in the "CLIÉ Application Manual" (HTML format).

B Is there sufficient memory space in your CLIÉ handheld?

Delete unnecessary data/files and then perform the HotSync

®

operation again.

B Is private data hidden in the Security screen?

Hidden data cannot be displayed in CLIE Organizer for PC (or Palm™ Desktop
for CLIÉ
). When you want to display hidden data, select [Show Records] below
[Current Privacy:] in the Security screen and enter the password.

I cannot back up some data using the HotSync

®

operation

B Some add-on applications (not installed at the factory), and some application data and

settings may not be backed up using the HotSync

®

operation. However, a backup of

data on your CLIÉ handheld can be made with Memory Stick Backup.
To make proper backups, using Memory Stick Backup periodically is
recommended.

b

For details, refer to “Backing up your CLIÉ™ handheld data and applications: Backing up
data and applications to “Memory Stick” media using Memory Stick Backup” in the
“Handbook” (PDF format).

Palm™ Desktop for CLIÉ does not start or cannot be
selected from the menu

B Is Palm™ Desktop for CLIÉ properly installed on your computer?

The hardware or software of your computer may not be compatible with Palm™
Desktop for CLIÉ
. Uninstall Palm™ Desktop for CLIÉ and reinstall it.

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