Sony PEG-TH55 - Manual (Page 71)

71
Sony Personal Entertainment Organizer PEG-TH55 3-089-698-11 (1)
Tr
ouble
s
hooting
I cannot perform the local HotSync
®
operation
Verifying your CLIÉ handheld
B Is the connector between your CLIÉ handheld and the plug adapter dirty?
Connect and disconnect your CLIÉ handheld and the plug adapter several times to
clean the connector.
B Are your CLIÉ handheld with the plug adapter and the USB cable properly connected
(page 20)?
B Is there sufficient memory space in your CLIÉ handheld?
Delete any unnecessary data/files and then perform the HotSync
®
operation again.
B Are you using the same user name that is used for another CLIÉ handheld?
Change the user name.
Verifying your computer
B Are Palm™ Desktop for CLIÉ and CLIE Organizer for PC installed?
Note
CLIE Organizer for PC cannot be installed before installing Palm™ Desktop for CLIÉ on
your computer.
B Is the operating system on your computer compatible?
The following operating systems are compatible with your CLIÉ handheld. Operating
systems other than the following are not supported.
• Microsoft Windows 2000 Professional
• Microsoft Windows Me
• Microsoft Windows XP Home Edition
• Microsoft Windows XP Professional
Note
Upgrade versions of operating systems are not supported.
B If you are using Windows 2000 Professional or Windows XP, log in as an
“Administrator.”
B Is the USB cable properly connected to your computer (page 20)?
B Is
(HotSync) displayed in the task tray (Notification area) at the bottom right of
your computer window?
If not, click [Start], select [Programs] ([All Programs] for Windows XP)-[Sony
Handheld], and click [HotSync Manager] to start HotSync Manager.
B Is [Local USB] in the menu selected? (You can display this by clicking (HotSync)
in the task tray (Notification area).)
If not, select [Local USB].
The HotSync
®
problems
Continued on next page
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