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Sharp UX-355L User Manual

Page 134

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Problems and Solutions

132

Reception and copying problems

Problem

Solution

The fax machine doesn't
receive documents
automatically.

• Make sure that the reception mode is set to FAX. If

you subscribe to a distinctive ring service, make
sure that the Distinctive Ring function is set to the
correct ring pattern. If you do not subscribe to a
distinctive ring service, make sure that Distinctive
Ring is set to OFF SETTING. (See Distinctive Ring
on page 99.)

The power is on, but no
reception takes place.

• Make sure that the telephone line cord is plugged

into the TEL. LINE jack, and not the TEL. SET jack.

The printing paper comes
out blank when you try to
receive a document.

• Make sure that the document is loaded properly in

the feeder of the transmitting machine. Make a
copy or print a report to confirm the printing ability
of your machine.

General print quality is
poor.

• It is important to select a paper that is appropriate

for the thermal transfer printer in your fax. We
recommend using laser quality paper that has a
very smooth finish. Copier paper will work, but it
sometimes tends to yield a lighter print quality.

The received document is
faint.

• Ask the other party to send higher contrast

documents. If the contrast is still too low, your fax
machine may need service. Make a copy or print a
report to check your machine’s printing ability.

Received images are
distorted.

• Noise on the telephone line may cause distortion.

Have the other party try sending the document
again.

• The print head may be dirty. See Print head on

page 126.

• Make a copy or print a report on your fax machine.

If the copy or report is also distorted, your fax
machine may need service.

all.book Page 132 Wednesday, April 26, 2000 7:08 PM