Ucd (universal call distribution) – Siemens HIPATH 500 User Manual
Page 72
Step-by-Step
Group functions
64
>
Scroll to the required user.
Call the additional menu.
> <
[
Select and confirm the menu item. The addition of the
first user is cleared.
a
Press the On-hook key to end the process.
UCD (Universal Call Distribution)
This function enables calls to be distributed in a team.
An incoming call is always delivered to the team mem-
ber who has been idle longest. Team members can also
work in separate rooms, e. g. on the company’s premis-
es and at a teleworking station. The teams (call distribu-
tion groups) and team members are set up by the serv-
ice engineer.
Logging on/off
You must log on and off at the system when you start/
finish work.
Logging on
c
Press the Talk key.
Call the system menu.
> <
[
Select and confirm the menu item.
> <
[
Select and confirm the menu item.
> <
[
Select and confirm the menu item.
o
Enter your identifier number (assigned by the service
engineer).
a
Press the On-hook key to end the process.
Logging off
c
Press the Talk key.
Call the system menu.
> <
[
Select and confirm the menu item.
> <
[
Select and confirm the menu item.
Mnu
Delete?
Menu
Service?
UCD Menu?
*401=Log on?
Menu
Service?
UCD Menu?