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Service, Troubleshooting – Siemens ET 77..UC User Manual

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Service

Troubleshooting

Problems often have a simple explanation Before calling customer service, please

check the following:

Check to see if there is a problem with the circuit breaker for the appliance. See if

there is a power outage.

The touch key panel is heavily soiled, food has boiled over, or there is something

lying on the touch key. Wipe the touch key thoroughly or remove the object. Press

the corresponding touch key. The flashing should stop.

The main switch has been activated continuously for more than 5 seconds. Wipe up

any soil on the touch keys. Remove any objects that are resting on the touch keys.

Reset the cooktop.

The power key was touched unintentionally. Turn on again. Reset the cooktop.

Repairs should only be done by a trained customer service technician.

WARNING If your appliance is repaired improperly, you could be at considerable

risk.

If an E and a series of numbers appear in the display panel, there is a fault in the

electronic system. Turn the appliance off and back on at the fuse or circuit breaker.

Call customer service if the same display appears again.

If an F and a number flash in alternation on the displays, your appliance has

detected a fault. Refer to the following table for possible remedies.

Display

Fault

Remedy

F2

The element is too hot

and has turned off.

Remove the pans from the elements. F2 disappears

when you acknowledge the display (by pressing a

touch key) and the element has cooled sufficiently.

Wait a few minutes until the elements have cooled

down slightly. If F2 appears again after the element

is turned back on, the cooktop is still too hot. Turn

off the elements and allow them to cool further.

F4

The pot or pan is too

close to the control

panel.

Verify that the pot or pan is properly positioned on

the element. Verify that nothing hot is on the touch

key panel. Remove the hot item from the control

area. Wait a few minutes for the touch key panel to

cool. If F4 appears again after the element is turned

back on, call customer service.

F8

The element has been

in constant operation

for too long.

The automatic shut off was activated.

Turn the element off.

You can turn it back on again immediately.

U240

The cooktop is

connected incorrectly.

Disconnect the appliance from the power source at

the circuit breaker or fuse.

The cooktop is not working

E is flashing on the element

display

E flashes on all the element

displays and a signal sounds

The cooktop has turned off by

itself
Repairs

d

E display and numbers

F display and numbers

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