SanDisk e200 - Manual (Page 36)

Sansa_e200_UserManual.doc 35
Answer: As long as the podcast are in MP3 format and an appropriate bit rate
(32-320 kbps), then the player should be capable of playing the files.
Question: Why does my player say unknown artist/album?
Answer:
Normally this is because the ID3 tags are missing information. On the
computer, right-click the song and choose Properties, then the
Summary tab and click Advanced. Then you can input the data such
as Artist, Album, Song Title, Track Number, Genre, and Year.
Service and Warranty Information
This chapter provides information about how to get support for your player and the
terms of your warranty.
Getting Technical Support
Before you contact Technical Support, we encourage you to read the Tips,
FAQ, and Troubleshooting section.
If you have questions about the use or features of your player, please call the
SanDisk Technical Support Center at 1-866-SanDisk (1-866-726-3475), or fill
out an on-line support request at
http://www.sandisk.com/techsupport .
If you have questions about our partner services, please call their Technical
Support Center.
When you call or contact us for support, please include as much information as
you can from your packaging material. This will allow us to help you more
quickly.
Learn More
You also can visit us on the web at http://www.sandisk.com to learn more
about your player as well as other SanDisk products.
SanDisk Limited Warranty
SanDisk warrants that this product will be free from material defects in design and
manufacture and will substantially conform to the published specifications under
normal use for one year from your date of purchase, subject to the conditions
below. This warranty is provided to the original end user purchasing from SanDisk
or an authorized reseller, and is not transferable. Proof of purchase may be
required. SanDisk is not responsible for any failure or defect caused by any third
party product or component, whether authorized or not. This warranty does not
apply to any third party software provided with the product and you are responsible
for all service and repair needed for such software. This warranty is void if the
product is not used in accordance with the product instructions, or if it is damaged
as a result of improper installation, misuse, unauthorized repair, modification or
accident.