Sharp AQUOS BD-HP24U(A) - Manual (Page 53)

Other
Problem Possible causes and solutions
The TV operates incorrectly. Some TVs with wireless remote control capability may operate incorrectly when
using the remote control of this Player. Use such TVs away from this Player. •
The Player heats up during use. When using this Player, the console cabinet may heat up depending on the usage
environment. This is not a malfunction. •
ON/STANDBY indicator will remain
lit. When the AC cord is removed from the outlet, the ON/STANDBY indicator will
remain lit for a short period. This is normal and is not a malfunction. •
The following messages appear on the TV screen in case of an error during operation.
Error message Possible Error Suggested Solution
Cannot play. The disc cannot be played back with
this Player. • Check the disc, and load it correctly. •
Incompatible disc. If you load a disc which cannot be
played with this Player (i.e. a scratched
disc), or if you load a disc upside down,
this message will appear, and the disc
tray will automatically pop out. •
Occurs if the loaded disc cannot be
played because it is a non-standard disc
or scratched, etc. • Remove the disc. •
Cannot operate. Occurs if an operation is incorrect. • —
This USB memory is not formatted
properly. Please format the memory in
USB memory management. Occurs if there is a formatting error.
Occurs if the USB memory is not
formatted with FAT 32/16. •
• Format the USB memory again.
Format the USB memory with your
PC. •
•
The Connected USB Memory cannot
be used. It should be compliant with
USB 2.0 Occurs if USB memory not compliant
with USB 2.0 High Speed (480Mbit/s) is
used (i.e. USB 1.0/USB 1.1). • Connect USB 2.0 High Speed
(480Mbit/s) compliant USB memory. •
On-screen Error Messages
Troubleshooting
51
Appendix
POWER
To Reset this Player
If this Player receives strong interference from a source such as excessive static electricity,
strong external noise, malfunction of power supply, or voltage caused by lightning during use
or a wrong operation is sent to the Player, errors like the Player not accepting an operation
may occur.
Press and hold POWER on the Player until “
” appears on the front panel display
when the Player does not operate properly even after the power has been turned off. Then,
after the ON/STANDBY indicator is lit, turn on the power.
When a reset is performed while the power is on, the Player will turn off. Turn the power on again. At this point, it may take
a few moments for the system processing to finish before the Player is ready for use. During the system processing, the
BD/DVD/CD mode indicator on the front panel display of the Player will blink. Once the system processing has finished, the
indicator will finish blinking and then light up normally. You can operate the Player when the BD/DVD/CD mode indicator is lit.
Since all settings including the language setting stored in memory are also reset when a reset has been performed, they must
be set again.
When the problem persists even after performing a reset, unplug the AC cord and plug it in again. If this does not solve the
problem, contact the nearest service center approved by SHARP.
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