Samsung BN68-00951A-00 - Manual (Page 67)

Troubleshooting:
Before Contacting Service Personnel
English - 67
No sound or picture
Normal picture but no sound
No picture or black and white picture
Sound and picture interference
Blurred or snowy picture,
distorted sound
Remote control malfunctions
Screen is black and power indicator
light blinks steadily
◆ Check that the mains lead has been connected to a wall socket.
◆ Check that you have pressed the power button (On/Off) and the
POWER ( ) button.
◆ Check the picture contrast and brightness settings.
◆ Check the volume.
◆ Check if Internal Mute is set to ON.
◆ Check the volume.
◆ Check whether the volume MUTE ( ) button on the remote control
has been pressed.
◆ Adjust the colour settings.
◆ Check that the broadcast system selected is correct.
◆ Try to identify the electrical appliance that is affecting the television,
then move it further away.
◆ Plug your television into a different mains socket.
◆ Check the direction, location and connections of your aerial.
This interference often occurs due to the use of an indoor aerial.
◆ Replace the remote control batteries.
◆ Clean the upper edge of the remote control (transmission window).
◆ Check the battery terminals.
◆ On your computer check; Power, Signal Cable.
◆ The TV is using its power management system.
◆ Move the computer’s mouse or press any key on the keyboard.
◆ On your equipment check (STB, DVD, etc) ; Power, Signal Cable.
◆ The TV is using its power management system.
◆ Press the Source button on the panel or remote control.
◆ Turn the TV off and on.
Before contacting Samsung after-sales service, perform the following simple checks.
If you cannot solve the problem using the instructions below, note the model and serial number of the
television and contact your local dealer.
BN68-00951A-00Eng 8/3/05 3:07 PM Page 67