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Trouble-shooting, Instructions for the user – Smeg SE2642ID3 User Manual

Page 20

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Instructions for the User

48

10. TROUBLE-SHOOTING

PROBLEM

POSSIBLE CAUSES

SOLUTION

The hob does not work.

- The hob is not wired in or it is not

switched on at the wall.

- There is a power failure.
- The fuse or the magnetothermal

switch of the appliance has blown.

- The sensor buttons are locked

(child lock) and

is displayed.

- The buttons are partially covered

by a damp cloth, a liquid or a
metal object.

- Unsuitable saucepans have been

used.

- Switch on at the wall.

- Check power supply.
- Replace the fuse or reactivate the

magnetothermal switch of the
appliance.

- Unlock the sensor buttons (child

lock).

- Remove

them.

- See "Saucepans suitable for use

in induction cooking" section.

The results of cooking are
unsatisfactory.

- Temperature is too high or too

low.

- Consult

cooking

guidelines.

The hob smokes.

- The hob is dirty.

- Food has spilled onto it.

- Clean the hob once cooking is

finished. Let it cool first.

- Use a larger saucepan.

The cooking zones do not come
on during timed cooking.

- Timed cooking programming

error.

- Check the instructions for use of

the timer.

The

symbol will start to flash

and the buzzer will sound briefly.

- The touch control buttons have

been activated due to food falling

on the hob, saucepans or other

objects.

- Clean the surface or remove the

object. To turn off the flashing
symbol, press the same button or
turn the hob off and back on.

The fuses or the
magnetothermal switch of the
appliance are repeatedly
triggered.

- Call Technical Support or an

electrician.

The error code E2 is displayed.

- The electronics are too hot.

- Check the installation of the hob

and make sure that it is
sufficiently ventilated. See the
"Protection from overheating"
section.

The error code U400 is
displayed. The controls
deactivate after 1 second and
the buzzer sounds.

- The hob has not been connected

up correctly.

- Connect the correct supply

voltage.

An ERxx or Ex error code is
displayed.

- There is a technical fault.

- Contact Technical Support.

The

symbol is displayed.

- A cooking zone has been turned

on but a saucepan has not been

placed on it (saucepan

recognition).

- The zone will only heat up when

the saucepan is present.

The

symbol continues to

display regardless of whether a
saucepan has been placed on
the cooking zone.

- The saucepan is not suitable for

induction cooking or its base is

too small.

- Use a saucepan with a suitable

diameter.