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Viewing images – Sony Cyber-shot 4-172-679-12(1) User Manual

Page 115

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The image colors are not correct.

• Adjust the White Balance (page 50).

White or purple streaks appear in bright areas of the subject, or the whole screen
of the image becomes reddish.

• This phenomenon is called smearing. This is not a malfunction. Smearing is not recorded on still

images, but is recorded as streaks or uneven colors on Sweep Panorama images or movies. (“Bright
areas” refers to the sun or electric lights which are much brighter than surroundings.)

Noise appears in the image when you view the screen in a dark place.

• The camera is attempting to increase the visibility of the screen by temporarily brightening the image

under conditions of low illumination. There is no effect on the recorded image.

The eyes of the subject come out red.

• Set [Red Eye Reduction] to [Auto] or [On] (page 78).
• Shoot the subject at a distance closer than the flash range using the flash.
• Light the room and shoot the subject.
• Retouch the image using [Retouch]

t [Red Eye Correction] in viewing menu (page 67), or correct

using “PMB”.

Dots appear and remain on the screen.

• This is not a malfunction. These dots are not recorded.

Cannot shoot images in succession.

• The internal memory or memory card is full. Delete unnecessary images (page 38).
• The battery level is low. Insert charged battery pack.

The same image is shot several times.

• Set [Burst Settings] to [Single] (page 45).
• Set [Bracket Settings] to [Off] (page 46).
• [Scene Recognition] is set to [Advanced] (page 55).

Cannot play back images.

• Make sure that the memory card is fully inserted into the camera.
• The folder/file name has been changed on your computer.
• No guarantees are made for playing back, on this camera, files containing images which were

processed on a computer or images which were shot using other cameras.

• The camera is in USB mode. Delete the USB connection (page 107).
• Use “PMB” to play images stored on a PC with this camera.

The date and time are not displayed.

• The screen display is set to display images only. Press the DISP (Screen Display Settings) button to

display information (page 30).

Left and right sides of the screen are shown in black.

• [Auto Orientation] is set to [On] (page 77).

Viewing images