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Windows xp, Uninstall the existing driver, Open the control panel by selecting – Sprint Nextel 550 User Manual

Page 112: If “pick a category” is displayed, select, Double click the, Icon, Click the, Button, The card should have 3 entries, The card should display under

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Section 3: Using the PCS Connection Card

106 3F: Troubleshooting Tips (Notebook PC)

Windows XP

To verify that the correct driver is installed:

Uninstall the existing driver

Install the Windows XP driver from the PCS Connection Card
installation CD.

Uninstalling the Existing Driver

1.

Open the Control Panel by selecting

Start > Control Panel

.

2.

If “Pick a category” is displayed, select

Switch to Classic View

.

3.

Double click the

System

icon.

4.

Click the

Hardware

tab.

5.

Click the

Device Manager

button.

6.

Locate the PCS Connection Card entries by using the “+” signs to
expand the listings. (For example, to see all the installed modems,
click the “+” sign to the left of

Modems

.) The card should

have 3 entries:

The card should display under

Multifunction adapters

as

Sierra Wireless AirCard 550 PC Card Parent

.

The card should display under

Modems

as

Sierra Wireless

AirCard 550 Modem

.

The card should display under

Network adapters

as

Sierra

Wireless AirCard 550 Adapter

.

If the listings above do not appear, identify the listing for the
PCS Connection Card by ejecting the card. This causes the driver
listing for the card to disappear from the list. Reinsert the card again
to cause the driver listing to reappear. You can identify the entries for
the PCS Connection Card by observing which entries are affected when
you eject and reinsert the card. Right click

Sierra Wireless AirCard

550 PC Card Parent

(or the PCS Connection Card listing under

Multifunction adapters

) to display a pop-up menu.

7.

Select

Uninstall

in the pop-up menu.

8.

Confirm that you want to uninstall the device by clicking

OK

.

The PCS Connection Card listings should be removed.