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Sprint Nextel 550 User Manual

Page 106

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Section 3: Using the PCS Connection Card

100 3F: Troubleshooting Tips (Notebook PC)

Error: Connection Seems Slow

When you have a both a PCS Connection Card and an AirCard 300 in
your computer, the data connection seems quite slow.

Error: Connection Gets Dropped (Windows 2000 and XP)

When attempting a data connection with PCS Connection Manager, the
connection gets dropped as soon as it is established (the status goes from
“Authenticating” and “Authenticated” back to “Ready to Connect”).

Possible Causes

Suggestions

Under some operating systems, if both cards are

inserted, then the path that the Internet Protocol

(IP) traffic will take is not predictable. If the data

gets routed through the AirCard 300, you will

experience slower data transfer rates.

Before you use the PCS Connection

Card, eject the AirCard 300 from

your computer.

Possible Causes

Suggestions

The connection

properties are not

optimal.

1.

Windows XP: Click

Start

>

Connect To

>

1xRTT

(High-Speed)

.

Windows 2000: Click

Start

>

Settings

>

Network

and

Dial-Up Connections

>

1xRTT (High-Speed)

.

2.

In the window that appears, click

Properties

.

3.

Click the

Networking

tab.

4.

Click

Settings

.

5.

Ensure that

Enable LCP Extensions

and

Negotiate

multi-link for single link connections

are not selected.

6.

Click

OK

.