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Troubleshooting 84 – SMC Networks Barricade SMCWBR14-G User Manual

Page 96

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Troubleshooting

84

4. Check the network card connections.

5. The 10BASE-T/100BASE-TX port, network card, or cable

may be defective.

E. If wireless clients cannot access the network, check the

following:

1. Be sure the Wireless Barricade and the wireless clients are

configured with the same Service Set ID (SSID).

2. If authentication or encryption are enabled, ensure that the

wireless clients are properly configured with the appropriate
authentication or encryption keys.

3. If authentication is being performed through a RADIUS

server, ensure that the clients are properly configured on the
RADIUS server.

4. If authentication is being performed through IEEE 802.1x, be

sure the wireless users have installed and properly configured
802.1x client software.

5. If MAC address filtering is enabled, be sure the client’s

address is included in the local filtering database.

6. If the wireless clients are roaming between Wireless

Barricade, make sure that all the access points and wireless
devices in the Extended Service Set (ESS) are configured to
the same SSID, and authentication method.