Siemens S45i - Manual (Page 91)

28.5.02 k45pe-fb-ger.fm s45i - Eagle englisch, A31008-H4510-A1-1-7619
90
Troubleshooting
Should you have any questions when using the phone, we are available 24 hours a day at
www.my-siemens.com/customercare. We have also printed some of our frequently asked
questions.
Problem Possible causes Possible solutions
Phone cannot be
switched on. On/Off key not pressed long
enough.
S
Press On/Off key for at least two seconds.
Flat battery. Charge battery. Check charging indicator in the display.
Battery contacts dirty. Clean contacts.
See also below under: “ charging
error ”
Standby time too
short. Frequent use of the organiser
and games. Restrict use if necessary.
Speed search active. Deactivate speed search (p. 75).
Display illumination on. Switch off display illumination (p. 74).
Unintentional keystrokes
(illumination!). Activate key lock (p. 75).
Data cable or MP3-Player
plugged in. Release connection as soon as external devices are no
longer in use.
Charging fault
(charge icon not
displayed). Battery totally discharged. 1) Plug in charger cable.
2) Wait up to 2 hours until the charge icon is displayed.
3) Charge battery as usual.
Temperature out of range:
-0 °C to +40 °C. Make sure the ambient temperature is right, wait a
while, then recharge.
Contact problem. Check power supply and connection to the phone.
Check battery contacts and device interface, clean
them if necessary, then insert battery again.
No mains voltage. Plug in to a different socket or check voltage.
Wrong charger. Only use original Siemens accessories.
Battery faulty. Replace battery.
SIM error. SIM card not correctly inserted. Make sure that the SIM card is correctly inserted (p. 7).
SIM card contacts dirty. Clean the SIM card with a dry cloth.
SIM card with wrong voltage. Use 3 V SIM cards only.
SIM card damaged (e.g. broken). Inspect the damage.
Return the SIM card to service provider.