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Troubleshooting, Roubleshooting – SMC Networks 24/16 User Manual

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T

ROUBLESHOOTING

12

T

ROUBLESHOOTING

1. Symptom

Power LED does not light after power on.

Probable Causes
Power outlet or power cord may be defective.

Possible Solutions

Check for loose connections.

Check the power outlet by using it for another device.

Replace the power cord.

2. Symptom

Link LED does not light after connection is made.

Probable Causes
Switch port, network card or cable may be defective.

Possible Solutions

Check that the switch and attached device are both
powered on.

Be sure the network cable is connected to both devices.

Verify that Category 5 cable is used for 100 Mbps
connections and that the length of any cable does not
exceed 100 meters (328 feet).

Check the network card and cable connections for defects.

Replace the defective card or cable if necessary.

For ST-type fiber module connections, ensure that the
transmit (Tx) port is connected to the receive port on the
other device.