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Appendix, No on screen display, Sound drops out with cd or dvd playback – Sunfire III User Manual

Page 54: Remote won’t learn, Remote will not work, Tgiii does not respond to any controls, Reset procedure

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User's Manual

54

APPENDIX

• Look for the Dolby Digital

or DTS Logo on the source
program’s box or sleeve.

• Check the calibration proce-

dure from time to time. This is
an ex cel lent way of checking
that all speakers are working
correctly.

Noise bursts are heard
when DTS en cod ed CDs or
LDs are played

• Compressed DTS data uses

the normal digital audio tracks
of CDs and LDs. This analog
noise may be heard in your
system before the DTS digital
signal is locked on, or it may
appear as a back ground hiss.

• To reduce or prevent this

noise, you can disconnect any
analog con nec tions to your
CD or LD players. Just use the
Digital connections.

No On Screen Display

• Press the remote's MENU

button to activate the OSD. It
should be present even when
no video source has been
selected.

• The OSD output should be set

to the same video output used
by your monitor. This is set in
the OSD VIDEO menu, either
S-video or composite video.

• There is no OSD for compo-

nent video connections.

Sound drops out with CD
or DVD playback

• Make sure the disc is not dirty

or scratched.

• Some inexpensive players

and changers tend to mistrack
more often, causing dropouts
with an external DAC.

Remote won’t Learn

• Make sure you are pointing

the original remote into the
re ceiv ing window of the sunfi re
remote. This is located on the
top edge of the remote.

• Try touching and holding the

fi rst button to be learned.

• Do not do the learn procedure

in bright lighting or sunlight.

• Make sure the Sunfi re remote

is correctly in its LEARN mode.

• Try varying the distance be-

tween the remotes from 1 to
2 inches, and see if the learn
pro ce dure improves.

Remote will not work

• Make sure the batteries are not

dead.

• Make sure the remote is on the

correct display for the com po -
nent you are trying to control.

• Make sure that the buttons

have not been erased or
learned over.

• Make sure the front panel

remote input is enabled in the
OSD controls menu.

• Make sure that the TGIII front

panel receiver window is not
obstructed.

• Check that the front or rear IR

receivers have not been turned
off in the OSD CONTROL
menu.

TGIII does not respond to
any controls

• Unplug AC power momentarily,

and press the Power button to
turn back on

• If this does not work, try the

following reset procedure.

RESET procedure

The TGIII is a microprocessor

controlled device of great complexity.
Occasional power fl uctuations and
spikes may cause the TGIII to "lock
up" or act strangely.

The TGIII can be reset as follows.

Warning: the TGIII will be reset

to the factory defaults, and
will clear all memory. All your
stored OSD settings and Tuner
presets will be erased.

• Write down your calibration

settings, input settings, Tuner
presets, and any other settings
you have made. See page 57.

• Press the power button to turn

the unit off, or turn it off from
the wall for a moment.

• Press and continue to hold

down the front panel Power
and Decrease buttons at the
same time.

• The TGIII will power on and

cycle through the display. Keep
holding the buttons down until
"Resetting to Factory Defaults"
appears in the front panel dis-
play

• When the TGIII has been re-

set, it will shut off (let go of the
buttons).

• Turn the TGIII back on and it

will go to the default screen. It
has now been reset.

• If the TGIII has to be reset

regularly, you should invest in
a good quality AC line condi-
tioner.

....Troubleshooting continued