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Troubleshooting – JVC DD-1 User Manual

Page 60

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55

Re

fe

ren

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If this system does not work properly despite the above “Possible solution”
Many functions of this system are controlled by microprocessors that can be reset by recycling the power

supply. If pressing any button does not result in the normal action, disconnect the power cable from the outlet,

wait for a while, and connect the power cable again.

Problem

Possible cause

Possible solution

Reference

page

No sound/video is

produced.

Improper connection.

Connect all cables properly.

5

Headphones are connected.

Disconnect the headphone plug.

3

No sound/video is pro-

duced via the [HDMI]

terminal. (Only for DD-8/

DD-3)

A disc/file recorded in a format

incompatible with the main unit/

TV is played back.

Confirm the playable disc/file

types.

51

The connected TV is not com-

patible with HDCP.

Connect a TV compatible with

HDCP.

12

The main unit fails to recognize

the TV connected to the [HDMI]

terminal.

Disconnect the HDMI cable and

connect it again.

12

An HDMI cable longer than 5 m

(15 feet) is used.

Use an HDMI cable of 5 m (15

feet) or shorter to assure stable

operation and picture quality.

Disc playback does not

start.

The disc is upside down.

Place the disc on the disc tray with

the printed surface facing up.

26

Moisture has condensed on the

lens.

Leave the main unit turned on, wait

for approximately 1 or 2 hours, and

then operate the main unit.

49

A certain point cannot be

played back properly.

The disc is scratched or dirty.

Clean or replace the disc.

54

The picture is distorted

when the TV is con-

nected to the [HDMI] ter-

minal. (Only for DD-8/

DD-3)

The proportion of the picture is

not appropriate.

Connect the TV to the [AV] termi-

nal or [COMPONENT VIDEO

OUT] terminals, and select the

video signal type and the monitor

out type.

12-14

A radio broadcast can-

not be received.

No antenna is connected.

Connect an antenna.

5

A whirring noise is pro-

duced.

The main unit is located close

to a TV, computer, or other

electric appliance.

Place the main unit away from a

TV, computer, or other electric

appliance.

50

You cannot operate the

remote control.

The remote control batteries

are running low.

Replace the batteries with new

batteries.

4

You cannot operate the

main unit using the

remote control.

The remote control mode selec-

tor on the remote control is slid

to [TV] or [VCR/STB].

Slide the remote control mode

selector to [AUDIO].

17

MP3, WMA, WAV,

JPEG, ASF, DivX,

MPEG1 or MPEG2 files

cannot be played back.

The loaded disc may include

files of different types (MP3,

WMA, WAV, JPEG, ASF, DivX,

MPEG1 or MPEG2).

Select “FILE TYPE”. You can play

back only the files of the types

selected with “FILE TYPE”.

If the main unit has read the file

before you make the “FILE TYPE”

setting, perform either of the fol-

lowing after setting “FILE TYPE” to

the desired file type.

• For playing back files on the

disc, reload the disc.

• For playing back files on the

USB mass storage class device,

disconnect the USB mass stor-

age class device and then con-

nect it again.

41

Playback starts sud-

denly.

QP LINK may be working. This

is not a malfunction.

Select “QP OFF”.

45

Troubleshooting

DD-831[B].book Page 55 Thursday, August 24, 2006 12:05 PM