John Lewis JLBIOS610 - Manual (Page 39)

Repairs - after sales service
Your appliance comes with a three year
warranty. If it is not working correctly;
consult the fault finding guides within this
instruction book (Something not working). If
a fault occurs which you can not resolve
through following the advice and information
contained within this instruction manual, the
next step is to contact our extended
warranty administrators on:
0844 871 7771
They will give you details for your local
Service engineer. Before calling out an
engineer, please ensure you have read the
details under the heading “Something not
working”.
When you contact your local service
engineer you will need to give the following
details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model and serial number of the
appliance. So that you always have these
numbers at hand, we recommend you to
make a note of them here:
• Mod.......................................
• P.N.C.....................................
• S.N.........................................
IMPORTANT : If you call out an
engineer to a fault listed below, or to
repair a fault caused by incorrect use
or installation, a charge will be made
even if the appliance is under
guarantee.
Spare parts
This oven should be serviced by any
authorised service engineer; and only
genuine spare parts should be used.
Under no circumstances should you attempt
to repair the oven yourself.
Repairs carried out by inexperienced
persons may cause injury or serious
malfunctioning.
Contact our extended warranty
administrators on
0870 010 7887
who will give you details for your Service
Force repair agent.
Always insist on genuine spare parts.
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