Insignia NS-2BRDVD - Manual (Page 25)

23
Insignia NS-2BRDVD Blu-ray DVD Player
www.insignia-products.com
TV screen and video
Sound
HDMI connections
Other
Problem Solution
No picture or picture is
distorted • Make sure that you have
connected the TV correctly. For
more information, see “Setting
up your player” on page 5.
• Make sure that the TV is set to
the correct input source. For
more information, see the
documentation that came with
the TV.
• Try resetting your player. Press
STANDBY/ON, wait five
seconds, then press
STANDBY/ON again.
Video is not in high
definition • The VIDEO OUT jack cannot
output in high definition.
• If you have connected the TV to
the HDMI or component video
jacks, make sure that you have
selected the correct resolution
in the setup menu. For more
information, see “Selecting the
video output resolution” on
page 9 or “Selecting the output
resolution” on page 13.
• Some Blu-ray Discs limit the
component video resolution to
480p.
4:3 aspect ratio picture
expands left and right
or screen size is
incorrect • Use the TV to change the aspect
ratio. See the documentation
that came with the TV.
• If the TV is connected to the
component video jacks, set TV
Aspect to 4:3 Pan & Scan. For
more information, see
“Selecting the aspect ratio” on
page 13.
Video does not change
when video settings in
the setup menu are
changed • Depending on the video, some
changes are subtle and not as
perceptible.
Problem Solution
No sound, low volume,
distorted sound, or
incorrect audio type • Check the connections and the
Digital Audio Output settings.
• If you have connected a sound
system, make sure that the
input mode on the sound
system is set correctly. For
more information, see the
documentation that came with
the sound system.
• Press AUDIO to select the
audio.
• Sound effects (such as
Re-master or V. Surround) do
not work when the bitstream
signal is output from the HDMI
AV OUT jack or the DIGITAL
AUDIO OUT jack.
• When BD-Video Secondary
Audio is turned off, Dolby
Digital Plus, Dolby TrueHD, and
DTS-HD are output from the
DIGITAL AUDIO OUT jack as
Dolby Digital or DTS Digital
Surround bitstream.
• Try resetting your player. Press
STANDBY/ON, wait five
seconds, then press
STANDBY/ON again.
Cannot switch audio • Some discs do not let you
change the audio.
• When connecting a sound
system using a coaxial digital
cable, optical digital audio
cable, or an HDMI cable, you
cannot switch the audio if
Digital Audio Output is set to
Bitstream. Set Digital Audio
Output to PCM or connect the
sound system using a standard
audio cable.
Problem Solution
4:3 aspect ratio picture
expands left and right
or screen size is
incorrect • Change TV Aspect to 16:9. For
more information, see
“Selecting the aspect ratio” on
page 13.
No sound, low sound,
distorted sound, or
incorrect audio type • Audio may not be heard when
more than four devices are
connected with HDMI cables.
Reduce the number of
connected devices.
• The sound effects will not work
when a bitstream signal is
output from the HDMI jack or
the DIGITAL AUDIO OUT jack.
• Depending on the connected
equipment, the sound may be
distorted if your player is
connected with an HDMI cable.
• When BD-Video Secondary
Audio is set to On, Dolby Digital
Plus, Dolby TrueHD, and
DTS-HD are converted to
48 kHz Dolby Digital. LPCM 7.1
channel audio is converted to
5.1 channel audio. In this case,
set the BD-Video Secondary
Audio to Off.
Problem Solution
Audio and video pause
momentarily. • This occurs normally between
playlist chapters or scenes.
• Video and audio momentarily
pause when your player
switches between layers on a
dual-layer disc.
Blu-ray Disc or DVD
does not play • Make sure that the disc has the
same region code as your
player. For more information,
see “Region codes” on page 7.
• Make sure that the disc is not
dirty or defective. For more
information, see “Cleaning
discs” on page 21.
• Parental controls are blocking
the disc because of the rating.
Change the parental controls to
allow the rating to play. For
more information, see “Setting
parental controls” on page 16.
• Some Blu-ray Discs can only be
output with HDMI.
PIP does not work with
a Blu-ray Disc • Make sure that the Blu-ray disc
allows PIP. See the
documentation that came with
the disc.
Problem Solution