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Part 3 - warranty information, Types of warranty service, Part – IBM PROJECTOR C400 User Manual

Page 80: Warranty, Information, E-14, Types, Service

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2.

special,

indirect,

or

consequential

loss;

or

3.

loss

of

profits,

business,

revenue,

goodwill,

or

anticipated

savings.

Part

3

-

Warranty

Information

This

Part

3

provides

information

regarding

the

warranty

applicable

to

your

Machine,

including

the

warranty

period

and

type

of

warranty

service

IBM

provides.

Warranty

Period

The

warranty

period

may

vary

by

country

or

region

and

is

specified

in

the

table

below.

NOTE:

″Region″

means

either

Hong

Kong

or

Macau

Special

Administrative

Region

of

China.

C400

PROJECTOR

Country

or

Region

of

Purchase

Warranty

Period

Type

of

Warranty

Service

Worldwide

3

years

7

C400

PROJECTOR

LAMP

Country

or

Region

of

Purchase

Warranty

Period

Type

of

Warranty

Service

Worldwide

3

months

7

A

warranty

period

of

3

years

on

parts

and

3

years

on

labor

means

that

IBM

provides

warranty

service

without

charge

for

parts

and

labor

during

the

3

year

warranty

period.

A

warranty

period

of

3

months

on

parts

and

3

months

on

labor

means

that

IBM

provides

warranty

service

without

charge

for

parts

and

labor

during

the

3

month

warranty

period.

Types

of

Warranty

Service

If

required,

IBM

provides

repair

or

exchange

service

depending

on

the

type

of

warranty

service

specified

for

your

Machine

in

the

above

table

and

as

described

below.

Warranty

service

may

be

provided

by

your

reseller

if

approved

by

IBM

to

perform

warranty

service.

Scheduling

of

service

will

depend

upon

the

time

of

your

call

and

is

subject

to

parts

availability.

Service

levels

are

response

time

objectives

and

are

not

guaranteed.

The

specified

level

of

warranty

service

may

not

be

available

in

all

worldwide

locations,

additional

charges

may

apply

outside

IBM’s

normal

service

area,

contact

your

local

IBM

representative

or

your

reseller

for

country

and

location

specific

information.

1.

Customer

Replaceable

Unit

(

CRU)

Service

IBM

provides

replacement

CRUs

to

you

for

you

to

install.

CRU

information

and

replacement

instructions

are

shipped

with

your

Machine

and

are

available

from

IBM

at

any

time

on

your

request.

Installation

of

Tier

1

CRUs

is

your

responsibility.

If

IBM

installs

a

Tier

1

CRU

at

your

request,

you

will

be

charged

for

the

installation.

You

may

install

a

Tier

2

CRU

yourself

or

request

IBM

to

install

it,

at

no

additional

charge,

under

the

type

of

warranty

service

designated

for

your

Machine.

IBM

specifies

in

the

materials

shipped

with

a

replacement

E-14

IBM

C400

PROJECTOR:

User’s

Guide