beautypg.com

Appendix b. troubleshooting, Common problems and solutions, Tips for troubleshooting – IBM PROJECTOR C400 User Manual

Page 57: Troubleshooting information, Appendix, Troubleshooting, Common, Problems, Solutions, Tips

background image

Appendix

B.

Troubleshooting

The

guidelines

below

provide

tips

to

deal

with

problems

you

may

encounter

while

using

the

projector.

If

the

problem

remains

unsolved,

contact

your

dealer

for

assistance.

Common

problems

and

solutions

Check

the

following

before

proceeding

to

the

problem-specific

solutions.

v

Us

a

different

electrical

device

to

confirm

that

the

electrical

outlet

is

working.

v

Ensure

that

the

projector

is

turned

on.

v

Ensure

all

connections

are

securely

attached.

v

Ensure

the

attached

device

is

turned

on.

v

Ensure

a

connected

PC

is

not

in

suspend

mode.

v

Ensure

a

connected

notebook

computer

is

configured

for

an

external

display.

This

is

usually

done

by

pressing

an

Fn-key

combination

on

the

notebook.

Tips

for

troubleshooting

In

each

problem-specific

section,

try

the

steps

in

the

order

suggested.

This

may

help

you

to

solve

the

problem

faster.

Try

to

pinpoint

the

problem

and

thus

avoid

replacing

non-defective

parts.

For

example,

if

you

replace

batteries

and

the

problem

remains,

put

the

original

batteries

back

and

go

to

the

next

step.

Keep

a

record

of

the

steps

you

take

when

troubleshooting.

The

information

may

be

useful

when

calling

for

technical

support

or

for

service

personnel.

Troubleshooting

information

The

following

table

provides

troubleshooting

information

for

the

projector.

In

some

cases,

more

than

one

possible

solution

is

provided.

Try

the

solutions

in

the

order

they

are

presented.

When

the

problem

is

solved,

you

can

skip

the

additional

solutions.

Table

B-1.

Troubleshooting

Problem

Solution

No

image

appears

on

the

screen.

v

Make

sure

your

computer

and

projector

are

turned

on.

v

Verify

the

settings

on

your

notebook

or

desktop

PC.

v

Turn

off

all

equipment

and

power

up

again

in

the

correct

order.

©

Copyright

IBM

Corp.

2004

B-1