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Muratec MFX-3050 User Manual

Page 84

background image

14.14

Background scatter

Background scatter results from bits of toner
randomly distributed on the printed page.
• The paper may be too damp. Try printing with

a different batch of paper. Do not open
packages of paper until necessary so that the
paper does not absorb too much moisture.

• If background scatter occurs on an envelope,

change the printing layout to avoid printing
over areas that have overlapping seams on
the reverse side. Printing on seams can cause
problems.

• If background scatter covers the entire surface

area of a printed page, adjust the print
resolution through your software application or
the printer properties.

Misformed
characters

• If characters are improperly formed and

producing hollow images, the paper stock may
be too slick. Try a different paper. See page
5.8.

• If characters are improperly formed and

producing a wavy effect, the scanner unit may
need service. For service, contact a service
representative.

Page skew

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See

page 5.8.

• Ensure that the paper or other material is

loaded correctly and the guides are not too
tight or too loose against the paper stack.

Curl or wave

• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high

temperature and humidity can cause paper
curl. See page 5.8.

• Turn over the stack of paper in the tray. Also

try rotating the paper 180° in the tray.

• Try printing to the rear cover.

Condition

Suggested solutions

A

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

Wrinkles or creases

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See

page 5.8.

• Turn over the stack of paper in the tray. Also

try rotating the paper 180° in the tray.

• Try printing to the rear cover.

Back of printouts
are dirty

Check for leaking toner. Clean the inside of the
machine. See page 13.2.

Black pages

• The toner cartridge may not be installed

properly. Remove the cartridge and reinsert it.

• The toner cartridge may be defective and

need replacing. Remove the toner cartridge
and install a new one. See page 13.5.

• The machine may require repair. Contact a

service representative.

Loose toner

• Clean the inside of the machine. See

page 13.2.

• Check the paper type and quality. See

page 5.8.

• Remove the toner cartridge and install a new

one. See page 13.5.

• If the problem persists, the machine may

require repair. Contact a service
representative.

Character Voids

Character voids are white areas within parts of
characters that should be solid black:
• If you are using transparencies, try another

type of transparency. Because of the
composition of transparencies, some
character voids are normal.

• You may be printing on the wrong surface of

the paper. Remove the paper and turn it
around.

• The paper may not meet paper specifications.

See page 5.8.

Condition

Suggested solutions

A

A